Common Water Softener Services
Contrary to common belief, a water softener company offers the customer far more than the sale of the actual water softener unit. In fact, some companies offer a full range of services that are related to anything dealing with water in the home.
Use of the System
Whichever system you end up choosing to soften the water in your home, you are likely to receive training on how to use that system. Not only that, but some companies will go above and beyond to ensure that you also understand your plumbing a bit better than before they arrived. Any questions you have about your plumbing, water supply to your appliances and similar items can also be considered a service that many water softener companies supply.
The technical aspects of water softeners can become overwhelming for those not well-versed in the terminology. This is another area where the experts at a water softener company can assist their customers. In understanding the terminology, the customer is better able to understand the system installed in their home.
Repair of Several Systems
Some independent companies will not only service the water softeners they sell, but may also service those units not purchased at their store. This can be of great benefit to the customer, who may not be able to have a manufacturer-specific technician visit their home to conduct repairs.
A water softener company can go well beyond the sale of the actual unit to provide you with services that enhance the safety of the water that flows through your household. One common service is Legionella testing and monitoring.
Legionella is a bacterium that’s commonly found in the water supply. It multiplies when temperatures reach between 20 and 45 degrees Celsius. It cause Legionnaires’ disease, which can occur when airborne water droplets containing Legionnella bacteria are inhaled. In pipes, these bacteria can live for up to one year. Any water flowing through an infected pipe and used by household members could potentially result in the development of Legionnaires’ disease.
Other water safety services that may be provided by a company can include water hygiene. Water hygiene encompasses the monitoring of bacteria and pseudomonas, as well as the auditing and monitoring of bacteria levels on food equipment, effluent, biological drains and pipelines.
Risk Assessment, Treatment and Cleaning
A company can conduct a risk assessment for the possible presence of Legionnaires’ bacteria, as well as conduct compliance audits. They can check the water in your household for Legionnaires’ and other bacteria, as well as inspect your water tanks and pipes. They can also provide cleaning of all pipes, appliances and other items such as showers which may harbour the bacteria.
Boiler and Cooler Water
Boilers and coolers require regular treatments in order to keep them running as they should. Otherwise, corrosion and scaling can become out of control, rotting a unit from the inside and resulting in money having to be spent on replacements.
A water softener company with contaminant testing expertise can also participate in projects geared toward cost reduction and sustainability. This can cover many things, including the extraction of river water for testing and usage and the proper recycling of effluent. Their expertise can also extend to the heating industry, where they can provide ideas on the re-use of waste heat, such as that which is created from machinery in a factory.
They can also take part in recycling of water and monitoring of water for healthy bacteria and contaminant levels in the vehicle washing industry.
In addition to the above services, a company can also provide spare parts that can reach the customer in a much timelier manner than if they had to order from the water softener manufacturer directly.